Qatar Airways launch special amenity kit, airport lounge for autism month

Qatar Airways has just concluded a month-long series of initiatives and projects for Autism Awareness Month.

The airline partnered with Shafallah Center for Persons with Disabilities, selecting four artists from the center to design amenity kits for its long-haul Economy and Premium Economy cabins that were distributed for the month of April 2025.

Qatar Airways also held an autism awareness employee event at Hamad International Airport (DOH) to offer an overview of its sensory lounge and the tools available at the airline lounge to highlight the importance of supporting neurodivergent passengers.

In collaboration with @alshafallah, #QatarAirways Group celebrates World Autism Month with a series of activations to spread awareness and support the local community. pic.twitter.com/LzIfb7r1jW— Qatar Airways (@qatarairways) April 29, 2025 For the month of April 2025, the airline also held educational seminars, and a group of Qatar Airways cabin crew members visited the Shafallah Center for Persons with Disabilities, where they presented gifts to individuals with autism and joined an employee celebration at its headquarters.

The Doha-based carrier also established the Muzn lounge, a sensory room designed as a safe space for travellers with autism. Located between gates C7 and C9 at DOH Airport, it offers interactive sensory stimulants to aid in reducing stress caused by travel. The lounge will remain accessible until the end of 2025. 

To utilize the Muzn Lounge when travelling, passengers can input the code “DPNA” when booking their flight with Qatar Airways or during the check-in process for staff members to guide them towards the lounge upon check-in.

As part of its commitment to providing passenger-centric service, Qatar Airways also regularly conducts employee workshops on facilities for special-needs customers.

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