IndiGo’s management served notice by India’s regulator over flight disruptions 

The Directorate General of Civil Aviation (DGCA), India’s aviation regulator, has served a show case notice to IndiGo’s Chief Executive Officer (CEO), Pieter Elbers, and its Chief Operating Officer (COO), Isidre Porqueras. 

A show case notice is a formal warning which compels the recipient to provide an explanation about a specific problem or incident within a set period of time. If the response to this show case notice is deemed unsatisfactory, the individuals concerned could face potentially severe penalties, including license revocations or fines. 

A remarkable aspect in this particular case, the show case notice, is directed at Elbers and Porqueras personally, rather than at the company they represent. 

This action follows several days of severe disruption across IndiGo’s network, which has led to the cancellation of hundreds of flights and left scores of passengers stranded at airports. 

At the root of this crisis is the apparent failure by the low-cost airline to implement a new set of regulations, the so-called Flight Duty Time Limitation (FDTL), which governs the rest and duty times of airline crews. In this regard, IndiGo has been accused of not structuring their staff rotations in accordance with the new rules, which forced it to ground aircraft with subsequent operational disruption. 

In the latest press release issued before the publication of this story, IndiGo stated that, as of the evening of December 6, 2025, it had managed to restore over 95% of its operations and that it had been able to re-establish service at 135 out of its 138 destinations. 

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