Rolls-Royce expands CorporateCare to reduce aircraft owners’ out-of-pocket costs

Business jet owners enrolled in Rolls-Royce’s CorporateCare Enhanced engine maintenance program will soon have fewer expenses to pay out of pocket, as the company adds coverage for minor foreign-object damage, parts return shipping and other costs.

Announced at NBAA-BACE 2026 in Las Vegas, the additions come without an increase to the program’s hourly rate. Customers pay into the program based on the hours they fly, spreading the cost of covered engine maintenance over time rather than paying large bills when the work is needed.

Lindsey Gillen, Rolls-Royce’s Vice President of Sales and Marketing for Business Aviation, said the changes grew out of customer feedback about costs the program did not cover and the time and expense involved in shipping parts back to Rolls-Royce.“Our customers told us where we could make CorporateCare Enhanced even more valuable, and we listened,” she said. “We took that feedback into our business and turned it into meaningful additional coverage and simpler support. These enhancements address real operational needs, from unexpected minor damage to everyday maintenance and logistics.”

Among the additions is protection against minor foreign-object damage that does not require immediate engine or nacelle removal and can be repaired on-wing or near-wing. Major foreign-object damage remains excluded, Gillen said, with those claims continuing to go through insurance.

For eligible Pearl engine customers, the program will also cover life-limited parts when they reach their prescribed time limits. Rolls-Royce will also pay for engineering assessments and paperwork needed to address certain damage, even when the damage itself is not covered by the program. Cases involving negligence remain excluded.The Pearl family powers Bombardier’s Global 5500 and 6500 and Gulfstream’s G700 and G800, with the Pearl 10X being developed for Dassault’s Falcon 10X.

Gillen cited a lightning strike as an example of where the CorporateCare Program provides additional benefits. Previously, even customers enrolled in the program could face a separate bill for the engineering review and paperwork needed to assess the damage. The program will now cover that work.

Another change concerns painting nacelle components after repair. Under the previous arrangement, components were painted at the vendor before being returned to the customer. Painting will now be handled through Rolls-Royce’s authorized service centers, where the finish can be matched to the aircraft.

“What we found through doing this is Matterhorn White is not always the same Matterhorn White,” Gillen said.

Rolls-Royce will cover the cost of the standard white finish, with customers paying the difference for custom colors or designs, she said.

The company is also simplifying the return of line-replaceable unit cores, the removed components that must be sent back after a replacement is supplied. Rolls-Royce will pay return shipping costs and is developing a process with prepaid labels, which Gillen compared to the simplicity of returning an Amazon purchase.

Keeping aircraft flying during maintenance also depends on having replacement engines and parts available. Gillen said Rolls-Royce has invested more than $1 billion in its service network, including lease engines, spare parts, repair facilities and teams that work on engines while they remain on the aircraft.

The company reviews upcoming shop visits to check whether it has enough lease engines for customers to use while their own undergo maintenance. When more are needed, Rolls-Royce obtains new engines for models still in production or buys used engines, she said.

Rolls-Royce has 10 CorporateCare parts stores worldwide and uses software to review inventory and demand each week. Gillen said the company is achieving about 97% effectiveness in having the right part at the right store.

Gillen said Rolls-Royce is also using machine learning to help analyze engine health data. The Pearl platform’s engine vibration health monitoring unit provides continuous data, giving the company more information to assess than the snapshots collected at selected points during a flight, she said.

The aim throughout the program, she said, is to reduce the time an aircraft spends out of service.

“Our focus is on aircraft availability for our customers.”The post Rolls-Royce expands CorporateCare to reduce aircraft owners’ out-of-pocket costs appeared first on AeroTime.

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